Return Request Form

To return an item please fill out this form completely.

Original Order Information
Order Number:  
Order Date:
Ship To Name:  
Your Name:  
Your Email Address:  
Your Phone Number:  
Ship To Postal Code:  

Item to be Returned
Item Number:  
Item Description:

Reason for Return

Would You Like a Replacement?

Comments / Additional Information

Return Policy

Our Guarantee & Return Policy

Our goal is to offer only the finest personalized gifts available, ones that will create lasting memories and provide years of enjoyment. Each item we select must meet our strict standards for workmanship and design. Our highly-trained production staff then artfully customizes each order to your specifications. And before any item ships from our facility, it must pass a final inspection for quality and accuracy. Personal Creations stands behind the quality of every product we sell.

If your order it is not 100% free from defects in materials and workmanship, you may return it in new condition and in its original packaging for a prompt credit, exchange or full refund. Please use our Contact Us Form if you have a question about a return or exchange.

Cancellations and changes must be made by 10:00 p.m. Central Time of the same day you place your order. Use our Contact Us Form to notify us of changes about your order.

All returns or exchanges must be made within 60 days of receipt. Personalized items cannot be returned for reasons other than defects in materials or workmanship.